Purpose:
You will be part of our Application Support Team. As part of this highly motivated and focused team, you will be responsible for helping our internal users get the most out of our ERP solution and their related systems.
Main Responsibilities:
- Provide technical and functional support and assistance to ERP end users,
- Work closely with Business end users to provide guidance and expertise on ERP,
- Be part of the Project Team responsible for functionality enhancements and change request to existing system,
- Develop a high level of understanding of the full suite of our ERP components at Kolak.
Professional experience & Competencies:
- Minimum of 3-5 years in supporting ERP solutions; SAGE X3 and/or SAP Business One,
- Crystal Reports experience,
- Knowledge of SQL query,
- MS SQL / PostgreSQL administration experience,
- Experience in programming languages would be an advantage,
- Strong communication skills and able to translate technical / non-technical.
- We are looking for a candidate with a blend of technical, business, and interpersonal skills. The ideal candidate would be a confident written and spoken communicator.
- You should be an independent worker, with the ability to proactively seek out new work and make suggestions to improve our support services to our end users.
- Must be approachable, professional, and comfortable working with end Business users.
